Hardware Problems
In case your keyboard layout has accidentally changed and instead of '@' it types " then it's a problem with the date region/language probl...
Wed, Dec 10, 2025 14:34
Steps to Resolve Keyboard Issues
1. Check Physical Connections
Wired Keyboards: Ensure the keyboard is properly connected to the computer. Try unpl...
Thu, Dec 11, 2025 19:15
If your plugged-in headset has stopped working, follow these steps to diagnose and resolve the issue:
Step 1: Verify Connection
Ensure that the head...
Thu, Dec 11, 2025 19:16
If you need to request a docking station for your laptop, follow these steps to ensure a smooth and efficient process:
Step 1: Determine Your Needs
...
Thu, Dec 11, 2025 19:17
If your external monitors aren't working, follow these steps to troubleshoot and resolve the issue:
Check Physical Connections
Ensure that all c...
Thu, Dec 11, 2025 19:18
Overview
If your laptop display is cracked or damaged, you must report it to IT immediately.
Report the Damage
Raise a Request via Support Portal
...
Wed, Jan 7, 2026 17:08
If your laptop battery is not charging, follow these steps to troubleshoot and resolve the issue:
Turn off the laptop: Shut down your laptop completel...
Wed, Jan 7, 2026 17:12
To ensure your laptop docking station is working correctly, follow these steps:
1. Check Connections
Ensure all cables are securely connected to the ...
Wed, Jan 7, 2026 17:16