Hardware Problems

Keyboard problem - keys switched around
In case your keyboard layout has accidentally changed and instead of '@' it types " then it's a problem with the date region/language probl...
Wed, Dec 10, 2025 14:34
Troubleshooting Guide: Keyboard Stopped Working
Steps to Resolve Keyboard Issues 1. Check Physical Connections Wired Keyboards: Ensure the keyboard is properly connected to the computer. Try unpl...
Thu, Dec 11, 2025 19:15
Troubleshooting Guide: Plugged in Headset Stopped Working
If your plugged-in headset has stopped working, follow these steps to diagnose and resolve the issue: Step 1: Verify Connection Ensure that the head...
Thu, Dec 11, 2025 19:16
How to Request a Docking Station for Laptop
If you need to request a docking station for your laptop, follow these steps to ensure a smooth and efficient process: Step 1: Determine Your Needs ...
Thu, Dec 11, 2025 19:17
Troubleshooting Guide: External Monitors Aren't Working
If your external monitors aren't working, follow these steps to troubleshoot and resolve the issue: Check Physical Connections Ensure that all c...
Thu, Dec 11, 2025 19:18
How to Handle a Cracked Laptop Display
Overview If your laptop display is cracked or damaged, you must report it to IT immediately. Report the Damage Raise a Request via Support Portal ...
Wed, Jan 7, 2026 17:08
How to Resolve Laptop Battery Not Charging Issue
If your laptop battery is not charging, follow these steps to troubleshoot and resolve the issue: Turn off the laptop: Shut down your laptop completel...
Wed, Jan 7, 2026 17:12
Ensuring Your Laptop Docking Station is Working Correctly
To ensure your laptop docking station is working correctly, follow these steps: 1. Check Connections Ensure all cables are securely connected to the ...
Wed, Jan 7, 2026 17:16