If your external monitors aren't working, follow these steps to troubleshoot and resolve the issue:

Check Physical Connections

  • Ensure that all cables are securely connected to both the monitor and the computer.
  • Verify that the monitor is powered on.
  • Try using a different cable to rule out a faulty cable.

Adjust Display Settings

  • Right-click on your desktop and select 'Display settings'.
  • Under 'Multiple displays', select 'Extend these displays' or 'Duplicate these displays' as needed.
  • Ensure that the resolution and orientation settings are correct for your monitor.

Update Drivers

  • Open 'Device Manager' from the Start menu.
  • Expand the 'Display adapters' section.
  • Right-click on your graphics card and select 'Update driver'.
  • Follow the prompts to search for and install any available updates.

Restart Your Computer

  • Sometimes a simple restart can resolve display issues.
  • Restart your computer and check if the external monitor is detected.

Test with Another Monitor

  • If possible, connect a different monitor to your computer to determine if the issue is with the monitor or the computer.

Check for Windows Updates

  • Go to 'Settings' > 'Update & Security' > 'Windows Update'.
  • Click 'Check for updates' and install any available updates.

Contact Support

  • If none of the above steps resolve the issue, contact your IT support team for further assistance.

By following these steps, you should be able to identify and resolve most issues with external monitors not working.