Application Support

Payment did not push to SUN
Please verify below points. 1. The amount status is "Approved" and not "Pending". Please approve the amount to Push to the SUN. ...
Tue, May 29, 2018 12:01
Product Base - Copy data from another property in When to go
Property needs to be web visible to search in copy from another property in When to go section.
Wed, Aug 15, 2018 9:27
Travel Hub is blank and has no options
If you are a laptop user and unplug the network cable, you may experience the below blank screen in Travel Hub (this will happen if there is no connection t...
Fri, Aug 31, 2018 12:41
Can't access Publishing Centre
If you try to open Publishing Centre directly from Travel Centre or access directly the booking in Publishing and you get this error: Sorry, but we're...
Fri, Oct 11, 2019 9:24
Notification Email
'Book templates expiring within the next 2 months' is the notification sent everyday at 6:00 AM to the email group ‘A_Product <Product@scottdunn....
Mon, May 24, 2021 17:36
Product Base user permissions
overall user permission level in Product base , as  on , 25th May '2021
Tue, May 25, 2021 11:47
Publishing center does not let me send emails from other TC's emails
This should have been requested to IT team for permission to send emails on behalf of other users. I will then update the respective table. ...
Mon, Mar 14, 2022 14:31
My SD Login issues
Check for dupes in Contact Hub using advance search for email address. One of the profiles could have been created by guest through Google. If dup...
Tue, Feb 21, 2023 15:55