This article will outline the steps in adding a shared mailbox when granted access to it by IT. 


Procedure


1. Open classic Outlook.


2.Select the File tab on the ribbon, then select Account Settings > Account Settings.


3. Select the Email tab.


4. Make sure the correct account is highlighted, then choose Change.


5. Choose More Settings > Advanced > Add.



6. Type the shared email address or group.


7. Choose OK > OK.


8. Choose Next > Finish > Close.