If you need to request MS Teams calling from the helpdesk, follow these steps to ensure your request is processed smoothly:
Step 1: Identify Your Need
- Determine the specific calling feature you need in MS Teams (e.g., domestic calling, international calling, etc.).
- Note any specific requirements or issues you are facing with the current setup.
Step 2: Gather Necessary Information
- Your full name and contact information.
- Your department and role within the organization.
- The specific MS Teams calling feature you are requesting.
- Any relevant details about your current MS Teams setup.
Step 3: Submit a Helpdesk Ticket
- Access your organization's helpdesk portal or email the helpdesk support team.
- Provide a clear and concise description of your request, including all the information gathered in Step 2.
- Mention the urgency of your request if applicable.
Step 4: Follow Up
- After submitting your request, keep track of the ticket number or reference provided by the helpdesk.
- Follow up with the helpdesk if you do not receive a response within the expected timeframe.
- Be prepared to provide any additional information or clarification if requested by the helpdesk team.
Step 5: Implementation
- Once your request is approved, the helpdesk team will guide you through the implementation process.
- Follow their instructions carefully to ensure the MS Teams calling feature is set up correctly.
- Test the new calling feature to confirm it is working as expected.
By following these steps, you can efficiently request MS Teams calling from the helpdesk and ensure a smooth implementation process.