If you are experiencing slow performance in Outlook, there are several steps you can take to improve its speed and responsiveness. Follow these troubleshooting tips to enhance your Outlook experience:
1. Update Outlook
Ensure that you are using the latest version of Outlook. Updates often include performance improvements and bug fixes.
- Open Outlook.
- Go to File > Office Account.
- Click on Update Options > Update Now.
2. Disable Unnecessary Add-ins
Add-ins can slow down Outlook. Disable any add-ins that you do not need.
- Open Outlook.
- Go to File > Options > Add-ins.
- At the bottom of the window, select COM Add-ins and click Go.
- Uncheck the add-ins you do not need and click OK.
3. Archive Old Emails
A large mailbox can slow down Outlook. Archive old emails to reduce the size of your mailbox.
- Go to File > Tools > Clean Up Old Items.
- Choose the folder you want to archive and set the date range.
- Click OK.
4. Repair Your Outlook Data Files
Corrupted data files can cause Outlook to run slowly. Use the built-in repair tool to fix any issues.
- Close Outlook.
- Open the Control Panel.
- Go to User Accounts > Mail > Data Files.
- Select your data file and click Open File Location.
- Clear .ost files (it will rebuild once you restart outlook).Do not clear and .pst files
5. Optimize Your Computer
General computer performance can affect Outlook. Ensure your computer is running optimally.
- Close unnecessary programs running in the background.
- Run a disk clean-up to remove temporary files.
- Ensure your computer has enough RAM and processing power.
By following these steps, you should be able to improve the performance of Outlook and reduce any lag or slowness you are experiencing. If you still have any issues , please raise a ticket to IT support team via Support portal or by calling IT helpdesk number +44 208 682 5410.